$100 Excess Baggage Fee Generous to Soldiers Says American Airlines

No respect. The excess baggage fees should be waived and the soldiers should also get free drinks/massages on the flight. The Consumerist

If the airline you're flying charges a $100 "excess baggage" fee, but waives the $15 first checked bag fee, and the $25 second checked bag fee... is that "generous?"

American's policy allows military personnel "one checked 100-pound duffel-type bag, one standard checked 50-pound suitcase and one standard carry-on suitcase of up to 40 pounds." They're getting "a total of 190 pounds of free luggage," said airline spokesman Tim Wagner, in an e-mail to the El Paso Times.

Staff Sgt. Ashley Serrano doesn't see it that way. He says that other airlines see his uniform and waive their baggage fees. "I have flown Southwest, Continental, and when they saw me in uniform, they didn't even ask," Serrano said. "I flew American a couple of times before, but I never had this problem."

....

Serrano said he was confronted Friday at the El Paso International Airport with a demand for $100 for his third bag, and when he mentioned he was headed for Camp Bowie - where Texas Army National Guard soldiers train before deployment - he said they told him, without a smile, that the Army should have given him a voucher. Serrano's fellow soldier and traveling companion had three extra bags and was charged $300, he said.